The man is infatuated with the gentle voice of telecom customer service. He made thousands of calls in a month
the telecom bureau reached a "dial limit" agreement with him. In addition to checking the call fee or reporting for repair, the man's call will be blocked
the call list shows that "in September, he made a total of 1366 calls, and 9 calls with a call time of more than 40 minutes."
he is very obsessed with them, and they are distressed.
he plays regardless of time. No matter working in the field or sleeping at night, he plays as long as he is happy to pick it up. At night, he was still covered in the quilt. Sometimes when his wife woke up, he talked endlessly
"he always finds all kinds of safe and correct reasons to call when using it, and chats about it one by one. We can't definitely refuse it, because the inventory has fallen from the original two months to seven days. We must be patient to treat customers according to the regulations. Later, when we heard his voice, we were all nervous."
infatuated with the gentle and beautiful voice of telecom customer service personnel, Liu Bing (a pseudonym), a man from Guangna Town, Tongjiang County, beat Chinatelecom customer service No. 10000 wildly day and night, causing him to be paralyzed for many times. Tongjiang Telecom Bureau was so annoyed that it complained to the industrial and commercial department. After mediation, the two sides reached a "dial limit" agreement a few days ago, that is, Liu can only dial No. 10000 when checking the phone fee or reporting for repair, otherwise he will be prosecuted for the lawIn August this year, 30-year-old Liu Bing complained to No. 10000 service desk for telecom business problems, and the telecom company handled it in accordance with relevant regulations. Liu Bing felt that the customer service staff at No. 10000 had a good attitude and a gentle and pleasant voice. From then on, he couldn't stop calling No. 10000. The bill showed that he dialed 1366 times in September, and 9 times with a call time of more than 40 minutes
Liu Bing fights regardless of time, whether working in the field or sleeping at night, as long as he is happy to pick it up. At night, he was still covered in the quilt. Sometimes when his wife woke up, he talked endlessly. Liu Bing's father didn't like his behavior and broke him in a rage
Liu Bing's obsession made the telecom customer service staff very distressed. "He always found various reasons to fight, constant strain rate, and chatting one by one. We can't refuse explicitly, because the company has regulations that we must be patient with customers. Later, when we heard his voice, we were all nervous." A customer service staff said
it is understood that because Liu Bing made frequent calls and the call time was too long, Tongjiang telecom customer service received great interference in September, and was almost paralyzed for a period of time
the man in the industrial and commercial mediation accepted the "dial limit order"
because he was really bothered by it, at the end of September, Tongjiang County Telecommunications Bureau had to turn to the 12315 complaint center of the county industrial and commercial bureau for help. According to tangrongchao, the person in charge of the center, Liu Bing first dialed because of a small complaint. The staff made a patient explanation in it, and Liu Bing was quite impressed. Later, when he dialed again, he heard the voices of different female staff, and Liu Bing became "addicted". When the Department of industry and Commerce organized the mediation, Liu Bing asked the telecommunications bureau to compensate him for one of them. The reason was that his father broke his phone because he dialed 10000. After many times of coordination, Tongjiang Telecom Bureau refunded Liu Bing's binding fee and free call fee totaling 44 yuan; In the afternoon of August 6, Liu Bing's downtime lasted two hours, and Guangna town telecom business department compensated 50 yuan in cash; The monthly telephone charges of the landline at Liu Bing's home are handled by the Telecommunications Bureau. Finally, Liu Bing reluctantly signed the agreement and agreed to the "dialing restriction order", that is, he can only dial No. 10000 when inquiring about the phone bill or reporting for repair. In addition to these two cases, he uses No. 10000 unconventionally, and Telecom has the right to block his number. Sichuan West China Metropolis Daily
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